High Tech

With a deluge of innovation and global competition always on the horizon, a digitally transformed future is inevitable for high tech organizations. As technology companies continue to shift to service-based models for providing products and capabilities, they must fully exploit the power of IT and digital transformation to meet and exceed customer expectations.

The future is high stakes for tech firms: maintain relevance as the market shifts or fall behind competitors. Tech leaders must leverage the power of digital and cloud to transform strategically, create new value for customers, and expand industry boundaries.

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Econsultancy reports 90% of high-tech organizations merely keep pace or lag behind customer expectations and only 59% of have made analytics, data management, and customer data platforms a top technological priority.

Success Stories

High Tech

Data Management

Customer Success for Leading Cloud Computing Services Provider

Business Need

Complete visibility into customer accounts, subsidiaries, and contacts Improve efficiencies of customer success management and sales Automate methods to gather…

Challenge

Customer data in global, HQ, and SME accounts lacks standardization Multiple sources of inconsistent customer data – SFDC, SAP Lack…

Solution & Results

Eliminated 6,000-10,000 hours per year in manual data management efforts across different client groups ~$1.5M – $2.5M annual savings 98%…

High Tech

Data Management

MDM for Enterprise Networking Solution Company

Business Need

A single view of the customer that crosses multiple global channels/departments Solution to support a global workforce

Challenge

Siloed IT and Business departments via growth by acquisition Global operation with global stakeholders Significant duplication of customer information across…

Solution & Results

Established an enterprise cloud-based data management system, optimizing operating costs by 13% Implemented a Master Data Management (MDM SaaS) solution,…

High Tech

Cloud

Google Cloud Migration for Leading Cloud Computing Services Provider

Business Need

Migrate Finance data mart from legacy data store to Google cloud Standardize, increase operational efficiencies, and realize cost benefits Maintain…

Challenge

400 SQL stored procedures Complicated execution team structure, client internal team, and multiple 3rd party vendors Manual integration methods Time…

Solution & Results

Optimized infrastructure investments via automation and acceleration of legacy analytics platform migration to Google cloud Eliminated $350,000 of technical debt…

High Tech

Advanced Analytics

Tax Datamart Finance 360 for World’s Largest Domain Registrar

Business Need

Reduce risk of FCC and global audit fines Meet reporting timelines across municipalities (≦24 hours) A single source for all…

Challenge

28 tax platforms, comprised of 52 legal entities in 53 different countries No mechanism for 360° view of enterprise-wide tax…

Solution & Results

Consolidated a platform for worldwide tax data across 52+ entities to a single, accurate 360° view Days to minutes reduction…

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Testimonials

[Paradigm] has been a star performer and has helped us deliver critical capabilities for the enterprise. Many enterprise systems depend on MDM for crucial data to run various business processes and [Paradigm’s] contribution has been exemplary in delivering those capabilities, [helping] us run in a lean way saving us operational costs.
– Data Management Factory Owner
Major US Lender
The Paradigm team has remained extremely involved – people that originally presented the Scope are here delivering. They’ve provided transparency in a way no other vendor has before – it’s set a new standard of excellence for us and our other vendors. Paradigm continues to push us and help us grow!
– CIO, Major Insurance Company
Paradigm is the reason we have hit this critical MDM milestone. A new technology starting from a blank sheet of paper requires talented individuals willing to work tirelessly and pull together their shared knowledge. The Paradigm team never failed to rise to the occassion and find solutions. Many, many thanks to all of the Paradigm team members!
– VP, Top 5 US Bank
Paradigm Technology has become my favorite firm to work with because of their responsiveness, emphasis on service, trustworthiness, and their high work ethic.
– CIO, Major Non-Profit
What we found most beneficial about working with Paradigm was their ability to provide a customized solution that was also strategic. They focused on our business needs in addition to, rather than instead of, our technical issues.
– SVP of Marketing, Regional Bank