IT Management Consulting

By transforming your IT department to execute at a more efficient and effective level, you can:

  • Unify business and technology objectives
  • Eliminate bottlenecks and improve visibility into workloads and risks
  • Align IT budgets to business needs

The State of the CIO report shows only 58% of CIOs are considered strategic advisors, proactively identifying business needs and opportunities within their organizations.

IT departments that don’t lead the strategic use of technology within their organizations quickly fall into the punching bag trap. When you take an informed and proactive approach to driving IT strategy and prioritization, you shift from order taker to thought leader, driving business and IT synergy.

The role of an IT leader is infinitely harder with unhealthy systems and an unhappy team. When everything is a fire fight (countless interruptions, poor system availability, and stressed people), innovation and strategy gains are derailed. An operating excellence model helps put the right practices in place to gain control of your systems, getting in front of the problems and improving the balance of your team.

Adequately funding IT is a challenge – it’s an even bigger challenge when IT spend is a black box. The transparency of tying IT spend directly back to business value and organizational benefits creates the trust needed to appropriately fund the most critical and impactful initiatives.

Optimize Your IT Delivery Through:

Technology as a Strategic Lever

Make technology the cornerstone of your corporate strategy, aligning with business objectives to collaborate, innovate, and create new sources of value.

Enhanced Operational Effectiveness

Elevate efficiency to improve internal processes and streamline operations and procedures, becoming more strategic and less reactive.

Value Realization & Cost Transparency

Eliminate technology investment risk and inject transparency into IT processes to fast-track return on investment (ROI).

The IT Management team has 30+ years of IT management consulting experience, solving major concerns and problems for CIOs. We bring tremendous value to CIOs and key business leaders through operational efficiency gains and cost savings. Paradigm’s CIO clients have transformed into highly respected business leaders.

Understand and Leverage the Power of Corporate Strategy

Execute with a Vision

Develop a business-IT strategy with clear priorities to reduce cross functional friction and improve and optimize customer experience.

Deliver Consistent Quality

Enhance operational effectiveness and efficiency to improve the maturity of current operations.

Justify the Budget

Gain transparency into spend for charge-/show-back and realization of project benefits.

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Success Stories

Manufacturing, Supply Chain & Logistics

Product & Project Management

Program Management for Leader in Home & Security Solutions

Business Need

Synergize client teams across LOBs and consultants to meet organizational goals Critical path management for on-time project delivery Standardize and…

Challenge

Little to no visibility between LOBs and consultants Disparate teams not working in unison Lack of standardized KPIs and definitions…

Solution & Results

Reduced roadblock and issue resolution from 5-10 days to 4-8 hours Eliminated weeks of unplanned delays by driving steering committee…

Travel & Hospitality

Product & Project Management

Business System Analyst COE for the World’s Largest Airline

Business Need

Top 5 IT initiative to find continuity across applications used by legacy organizations following merger Consolidate business requirements for operational…

Challenge

Deploy team within short period of time to meet business needs and accelerate the program Multi-vendor team of 35+ BAs…

Solution & Results

Strategic leadership and ongoing management of BSA COE delivered by 15+BSAs supporting PMs and Scrum Masters Developed and implemented new…

Utilities

Product & Project Management

PMO Managed Services for Power/Utility

Business Need

Attain firm grasp on Project Portfolio with growth projected at 150% Alternative to PMO staff augmentation by contract labor via…

Challenge

Project Portfolio growth and complexity was growing beyond the ability to meet internal customer needs PMO experiencing high attrition, low…

Solution & Results

Delivered highly skilled and experienced Program and Project Managers with an onsite executive for oversight Dramatically increased responsiveness and fulfillment…

Travel & Hospitality

Product & Project Management

Application Rationalization for the World’s Largest Airline

Business Need

Top 5 IT initiative to find continuity across applications used by legacy organizations following merger Consolidate business requirements for operational…

Challenge

Teams from both legacy organizations to access certain applications Access only capable within legacy organization No documented processes or forms…

Solution & Results

Quickly assembled a team of 20+ airline experts (PMs and BAs, featuring Agile PMs and Scrum Masters) to manage reconciliation…

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Testimonials

[Paradigm] has been a star performer and has helped us deliver critical capabilities for the enterprise. Many enterprise systems depend on MDM for crucial data to run various business processes and [Paradigm’s] contribution has been exemplary in delivering those capabilities, [helping] us run in a lean way saving us operational costs.
– Data Management Factory Owner
Major US Lender
The Paradigm team has remained extremely involved – people that originally presented the Scope are here delivering. They’ve provided transparency in a way no other vendor has before – it’s set a new standard of excellence for us and our other vendors. Paradigm continues to push us and help us grow!
– CIO, Major Insurance Company
Paradigm is the reason we have hit this critical MDM milestone. A new technology starting from a blank sheet of paper requires talented individuals willing to work tirelessly and pull together their shared knowledge. The Paradigm team never failed to rise to the occassion and find solutions. Many, many thanks to all of the Paradigm team members!
– VP, Top 5 US Bank
Paradigm Technology has become my favorite firm to work with because of their responsiveness, emphasis on service, trustworthiness, and their high work ethic.
– CIO, Major Non-Profit
What we found most beneficial about working with Paradigm was their ability to provide a customized solution that was also strategic. They focused on our business needs in addition to, rather than instead of, our technical issues.
– SVP of Marketing, Regional Bank

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