Financial Services

Digital transformation for financial services is vital amid the surge of competition. Fintech players and data-rich tech firms are forcing financial service leaders to embrace disruptive innovation at speed, demonstrating a “north star” of technology-enabled client success. To stay relevant, new customers must be won and retained through exceptional, hyper-personalized experiences powered by digitization focused on unlocking data across the organization.

Actionable insights on performance, growth, and optimization have become more efficient and cost-effective – putting more accurate, timely information in the hands of decision-makers. Today’s market conditions and regulatory pressures require a different, practical approach to addressing management’s need to know more.

To meet evolving needs in a data-first, cloud-driven world, financial leaders must undergo business process transformation and focus on shifting the enterprise with data-centric infrastructure and strategic direction.

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Business Insider Intelligence reports tech giants are set to grab up to 40% of the $1.35 trillion in US financial services revenue from incumbent banks.

Success Stories

Finance

Data Management

Contact Master for Major Financial Institution

Business Need

Golden master contact record across business units Overall maintainability Cost-effectiveness Ability to easily apply business rules Re-use of current connectors…

Challenge

~40+ source systems housing 10M+ contact records Challenging to match contacts across multiple sources Other locally-built data systems; would like…

Solution & Results

Delivered Informatica Customer 360 across all 40+ systems Installed and deployed Informatica MDM in lab and pre-prod environments Potential $7.8M…

Finance

Data Engineering

Data Lake Modernization & Automation for Credit Union

Business Need

Modernized and consolidated data lake to support existing Power BI dashboards Replace current raw data transformation processes Data structured to…

Challenge

Minimal automation, requiring report manipulation Low confidence in process/data Inability to capture true current cost Process perceived as slow and…

Solution & Results

Modernized and automated data lake, improving performance and reducing cost Improved member/customer view and historical look-back, driving data-driven decision-making across…

Finance

Data Management

Cloud Data Governance Implementation for Largest Auto Lender in the US

Business Need

Address CCPA and other regulatory and business requirements; reduce audit exposure Enterprise data dictionary of critical data elements across core…

Challenge

Several disparate legacy data dictionaries Inconsistent and incomplete source data Changing priorities from IT and Business stakeholders Lack of business…

Solution & Results

Installed, configured, tested, and delivered into production Informatica CDG Rationalized 50,000+ data definitions; promoted business understanding of the source, provenance,…

Finance

Advanced Analytics

Modern Data Platform for Niche Retail Banking Company

Business Need

Self-service data platform that provides data, when needed, as well as ad-hoc analytics into the data Empower the business, giving…

Challenge

Lack of timely data insights for decision making Unable to drill into existing reports for insights Limited resources on BI…

Solution & Results

Implemented an end-to-end modernized data platform, allowing: Data ingestion: Optimized ETL engine to data lake Data lake: Data warehouse as…

Finance

Data Management

Customer Master Data Management for California Financial Institution

Business Need

Grow profitability from $10B to $20B+ within next year 360° customer view across all products and services to deepen relationships…

Challenge

Highly manual processes 30+ disparate data systems No CRM system MDM is small part of overall technology transformation No formal…

Solution & Results

Implemented a master data management solution, delivering a comprehensive view of customer data Operations, risk management, finance and profitability analysis,…

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Testimonials

[Paradigm] has been a star performer and has helped us deliver critical capabilities for the enterprise. Many enterprise systems depend on MDM for crucial data to run various business processes and [Paradigm’s] contribution has been exemplary in delivering those capabilities, [helping] us run in a lean way saving us operational costs.
– Data Management Factory Owner
Major US Lender
The Paradigm team has remained extremely involved – people that originally presented the Scope are here delivering. They’ve provided transparency in a way no other vendor has before – it’s set a new standard of excellence for us and our other vendors. Paradigm continues to push us and help us grow!
– CIO, Major Insurance Company
Paradigm is the reason we have hit this critical MDM milestone. A new technology starting from a blank sheet of paper requires talented individuals willing to work tirelessly and pull together their shared knowledge. The Paradigm team never failed to rise to the occassion and find solutions. Many, many thanks to all of the Paradigm team members!
– VP, Top 5 US Bank
Paradigm Technology has become my favorite firm to work with because of their responsiveness, emphasis on service, trustworthiness, and their high work ethic.
– CIO, Major Non-Profit
What we found most beneficial about working with Paradigm was their ability to provide a customized solution that was also strategic. They focused on our business needs in addition to, rather than instead of, our technical issues.
– SVP of Marketing, Regional Bank