Product & Project Management

Transmission & Distribution PMO for Power/Utility

  • 130+ years in business
  • 6,400 employees serving 2.7M people in 11 of Arizona’s 15 counties
  • Mission: Safely and efficiently deliver reliable electric power and related services to customers

Business Need

  • Transmission & Distribution PMO’s Portfolio Management & Controls group cost control support
  • Best practices, techniques, and tools for project planning, execution, project management, deliverable tracking, communication, and KPIs
  • Partner with financial organization to quantify project benefits, enabling project objective evaluation against company objectives and aiding project approval decision-making
  • Monitor and report status of milestone schedules, commitments, and financial constraints


  • Unable to monitor or analyze project budgets (planning, controls, forecasting) accurately
  • Lack of reporting from development to completion
  • Lack of KPIs and measurements of business initiatives
  • Strengthen compliance with project management and financial processes and procedures

Solution & Results

  • Implemented best practices, tools, and techniques, supporting 150+ funded T&D projects and 400+ work orders
  • Managed $350M+ forecasted cost for multi-year workstreams, accounting for 45% of portfolio
  • Prepared program metrics and reporting to promote transparency in understanding of the portfolio demand and overall health
  • Eliminated up to 50% overspend risk in year one; analyzed and evaluated operational metrics to measure success, adherence, and execution health against baseline plans, scope, and budget
  • Worked with PMO staff to resolve deficiencies and ensured data quality by monitoring and overseeing real-time system performance