PMO Managed Services for Power/Utility

Operator and co-owner of the largest nuclear plant and generator of carbon-free electricity in the US
130+ years in business

Attain firm grasp on Project Portfolio with growth projected at 150%
Alternative to PMO staff augmentation by contract labor via Vendor Management System
Train resources in a timely manner while simultaneously supporting projects
Improve onboarding process and increase resource retention
Increase PMO leadership productivity
Improve customer satisfaction

Project Portfolio growth and complexity was growing beyond the ability to meet internal customer needs
PMO experiencing high attrition, low quality, challenging project completion rations, and inefficient training and consistency of delivering standard processes, resulting in poor customer satisfaction

Delivered highly skilled and experienced Program and Project Managers with an onsite executive for oversight
Dramatically increased responsiveness and fulfillment of resource requests, yielding faster resource starts
Increased the velocity of on-schedule, on-budget project delivery
- Improved portfolio accuracy completion rate to 96%
Implemented a training model, enhancing PMO productivity by 18%
Decreased resource onboarding time by +50%, leading to faster starts, increased retention, and higher customer satisfaction