Power of Paradigm Drives Value to Informatica Engagements
Business Value Grid
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High Tech
Use Case
Integrated online and 3rd party vendor applications to capture real-time data and customer feedback. Converted legacy Python-based complex ETL to cloud data integration platform with AWS Redshift.
Value & ROI
- Converted 100+ complex Python ETL with IDMC data mapping and replication tasks to AWS Redshift
- 63% increase in data access
- 2X reduction in client effort
- Opportunity to further optimize workforce
Impact
- Operational
Title of Buyer
- CTO
- CIO
- CDO
- VP of Data & Analytics
- Director/Manager of Engineering/Integration/APIM
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Manufacturing
Use Case
Eliminated ticket backlog, allowing time to focus on enhancements to improve business satisfaction and productivity. Reduced risk by improving system management and reduced cost by resolving and closing repetitive tickets and issues.
Value & ROI
- Eliminated ticket backlog
- 90% reduction in enhancement backlog
- 20% improvement in business satisfaction
- Cost reduction through repetitive ticket resolution
Impact
- Operational
- Risk Reduction
Title of Buyer
- CTO
- CIO
- CDO
- VP of Data & Analytics
- Director/Manager of Engineering/Integration/APIM
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High Tech
Use Case
Connected a hybrid technical landscape from legacy to cloud-based applications, enabled a cloud ERP system for finance, HR, and planning, and enabled integration with 3rd party vendors and custom-built applications.
Value & ROI
- Decommissioned 3 legacy platforms
- 38% reduction in operating costs
- Ability to onboard customers into internal applications up to 3X faster
Impact
- Operational
- Revenue
Title of Buyer
- CTO
- CIO
- CDO
- VP of Data & Analytics
- Director/Manager of Engineering/Integration/APIM
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Manufacturing
Use Case
Decommissioned a legacy system (PowerCenter) and fully migrated to the cloud (IDMC), reducing technical debt and enhancing productivity and agility.
Value & ROI
- Completed 450+ mappings within just 3 months
- 32% performance improvement
- 85% reduction of instances
Impact
- Operational
- Risk Reduction
Title of Buyer
- CTO
- CIO
- CDO
- VP of Data & Analytics
- Director/Manager of Engineering/Integration/APIM
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Finance, Healthcare
Use Case
Synchronized systems and created a next-gen singular EDW (reduced from several) with an MDM instance feeding from the EDW for a 360° customer view.
Value & ROI
- Set up a modern platform to enable goal achievement of doubling statutory assets and market capture ($2B to $4B; 33% to 66%)
- 18% risk reduction
- 42% increase in decisioning capability
- 3X faster decision-making
- 23% improvement in ROI
Impact
- Operational
- Revenue
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
- Actual Buyer | SVP
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Finance
Use Case
Built a 24-month customer 360° data strategy and roadmap to reach growth profitability of $20B+. Enabled personalized customer relationship management for cross- and up-sell, increasing customer retention.
Value & ROI
- 18% account management enhancement
- 12% reduction in TTM
- 360° view across 30+ disparate systems
Impact
- Operational
- Cross-sell & Up-sell
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Logistics
Use Case
Enabled complete visibility of carrier and shipper data for price effectiveness, order management, and fulfillment. Single source of truth for real-time integration with transportation management software, financials, and CRM.
Value & ROI
- Improved billing efficiency and reconciliation, saving up to $8M in annual billing loss
- 15% improvement in order management efficiency
Impact
- Revenue
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Finance
Use Case
Established a customer 360° view, mapping customer relationships to better segment, enable cross- and up-sell, and improve productivity.
Value & ROI
- $7.8M productivity improvement through sales staff focus on selling, not digging for data
- 40+ sources and 10M+ contact records
- $2M+ savings around annual cost in hardware, software, maintenance, and IT operations
Impact
- Operational
- Cross-sell & Up-sell
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
- Actual Buyer | SVP Technology Master
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Retail
Use Case
Optimized customer digital experience through promotional and app-based personalization and customer behavior profiling and segmentation.
Value & ROI
- Enabled single view of the consumer in only 4 months (typically a 10+ month effort for domain this size)
- Minimized consumer counts from 20M+ to just under 10M
Impact
- Operational
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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High Tech
Use Case
Enabled complete visibility into customer accounts, subsidiaries, and contacts, improving efficiencies of customer success management and sales. Automated methods to gather and publish customer data.
Value & ROI
- $2M annual savings through elimination of 10,000 hours of manual data management efforts
- 98% increase in customer data quality/visibility
Impact
- Operational
- Revenue
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Retail
Use Case
Improved overall customer experience, leveraging data as an effective tool for targeted marketing. Established a standardized and future-proof data quality mechanism to automate data validation.
Value & ROI
- 99% data match success rate, removing manual efforts of 3-4 analysts
- $800K savings in implementation approach
- Processed ~35M customer records 4X faster than traditional custom approaches
- $250K annual savings
- Enabled analysis for $15B luxury goods merger
Impact
- Operational
- Revenue
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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High Tech
Use Case
Implemented an MDM solution, including key customer characteristics and demographics, for a 360° customer view across multiple global channels/departments.
Value & ROI
- 13% optimization of operating costs
- 27% increase in cross- and up-sell
- 2X improvement in quality
- 30% expected risk reduction
Impact
- Operational
- Cross-sell & Up-sell
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Manufacturing
Use Case
Replaced Talend with Informatica MDM (customer, product, and vendor data) to enhance customer and vendor records, reduce onboarding time, and sync with ERP.
Value & ROI
- Integrated 4 SAP enterprise systems
- 8% productivity increase via business and technical user Runbook and Playbook (best practice guides)
- 18% risk reduction
Impact
- Operational
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Manufacturing, Logistics
Use Case
Enabled near real-time integration, unlocking efficiencies through a single platform for product information. Enabled data quality for accuracy, enrichment, and consolidation.
Value & ROI
- 50% elimination of manual efforts
- 20% productivity increase
- Enabled global business units to self-initiate requests
Impact
- Operational
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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MDM | Healthcare
Use Case
Consolidated patient data, lineage, traceability, and history, enabling analytical abilities on data aligned to client’s core mission of providing patient access to care and support resources.
Value & ROI
- 42% redundancy reduction
- 8% improvement in outreach
- 2X reduction in time to receive patient care
Impact
- Operational
- Revenue
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Finance
Use Case
Established a party 360° view for regulatory compliance of BCBS239, supporting reporting and analytics for AML and KYC initiatives. Delivered a consolidated and consistent view of the customer across multiple lines of business.
Value & ROI
- 10 source systems and 200M records
- 15% increase in regulatory response time
- 66% consolidation of records
- Improved risk posture and legal vulnerability due to inaccurate data
Impact
- Operational
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
- Actual Buyer | EIT Core Services – Director of Data Technology
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Manufacturing
Use Case
Improved ecommerce functionality, increased part sales, reduced order returns, and enabled real-time decisioning via single view of parts data.
Value & ROI
- 10% year-over-year ecommerce part sales growth for chosen parts category
- 25% reduction in ecommerce part returns
- 67% reduction in elapsed time (<24 hours from 3+ days) from parts master to ecommerce app
Impact
- Operational
- Revenue
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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High Tech
Use Case
Improved ecommerce user experience through elimination of redundancy, improved reporting, and consolidation and standardization of product data.
Value & ROI
- Reduced customer product search time from 30sec to 5sec – 30% larger average purchase
- ~25% improvement in data quality
- Automated quality checks for ~70% faster updates
Impact
- Operational
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Finance
Use Case
Improved time-to-market for new credit cards via 360° view of product information. Unified business user experiences via efficiency gains and operational risk reduction.
Value & ROI
- 70% reduction in time-to-market (18 months to 5 months)
- 50% redundancy reduction
- Reduced man hours by 38,000
- Cost savings of ~$3.8M
Impact
- Operational
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
- Actual Buyer | Business Initiatives Senior Manager
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Finance
Use Case
Enabled semantic search for key indexes, index performance, fund performance, geographic, demographic, and market data; cataloged large volumes of internal and external data to make it easily available to fund managers, data scientists, and data analysts.
Value & ROI
- 200 data elements, 8.4M variables, and 2.9B rows scanned and profiled and technical metadata enabled
- 13% profitability due to semantic search in Axon
- 31% reduction in search time
- 28% quality score increase
- Business glossary productionalized and adopted by 3 business lines
Impact
- Operational
- Cross-sell & Up-sell
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Finance
Use Case
Established an enterprise data dictionary of critical data elements across core financial systems and enabled processes to automate and orchestrate data to address regulatory and business requirements, reducing audit exposure and lowering project costs.
Value & ROI
- Rationalized 50K+ data definitions
- 18% efficiency increase
- Established 6 core business process
- 2-month reduction in acquisition integration
- 23% increase in business adoption
Impact
- Operational
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics
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Utilities
Use Case
Established data quality framework and governance for gas leak data. Improved speed and accuracy of gas leak reporting, reducing regulatory and compliance risk.
Value & ROI
- 40% reduction in manual back-office effort for data fixes
- $600K+ data management effort savings in year 1
- $1M+ savings annually thereafter
Impact
- Operational
- Risk Reduction
Title of Buyer
- CIO
- CDO
- Head of Risk or Compliance
- Data Governance Leadership
- VP of Data & Analytics