High Tech

Data Management

P360 for Fortune 500 Global Electronics & Supply Distributor

  • Top 3 global distributor of electronic components serving 2.8M community members across 140+ countries
  • $24B+ in revenue

Business Need

  • Improve ecommerce user experience
  • Eliminate redundancy through efficient processing of data
  • Improve reporting
  • Customers able to find and purchase product through ecommerce site
  • Consolidate and standardize product data
  • Automate quality checks on imported data

Challenge

  • Number of products is constantly changing
    • ~200,000 products with ~6M variants, each containing ~90M attributes
  • Legacy infrastructure
  • Lack of process standardization and quality checks
  • Data housed in multiple tables and applications across multiple sources
  • Inconsistent technical architecture
  • Many manual tasks in the data correction process

Solution & Results

  • Reduced search time for customer to find products from 30 seconds to 5 seconds resulting in 30% larger average purchase
  • Established central repository and single trusted view of product information
    • Improved data quality by ~25%
  • ~60% resource time savings
  • Standardized processes for new attribute introduction and management
  • Automated quality checks led to ~70% faster updates, reduced risk, and higher revenue