Manufacturing, Supply Chain & Logistics
Product & Project Management
Program Management for Leader in Home & Security Solutions
- #1 global distributor of security products with 130+ years in business
- $5.8B in net revenue
Business Need
- Synergize client teams across LOBs and consultants to meet organizational goals
- Critical path management for on-time project delivery
- Standardize and simplify processes
- Project governance
- Repeatable project planning tools and templates, standards and methodologies
- Increase rigor around testing/QA execution against business success criteria prior to release
Challenge
- Little to no visibility between LOBs and consultants
- Disparate teams not working in unison
- Lack of standardized KPIs and definitions
- Functional leads responsible for operational and project delivery, resulting in time constraints of teams
- Confidence, adoption and utilization of the reporting system
Solution & Results
- Reduced roadblock and issue resolution from 5-10 days to 4-8 hours
- Eliminated weeks of unplanned delays by driving steering committee collaboration, proactively catching and mitigating cross-functional impact
- Change management processes drove 100% user adoption (from 15% in first phase)
- Delivered executive leadership participation and partnership for expectation management and delivery alignment to strategic goals
- Increased communication across LOBs, teams, better defining needs, breaking down silos, and increasing organizational collaboration