Manufacturing, Supply Chain & Logistics
Advanced Analytics
Analytics Automation for Sales & Service Arm of Global Market Leader in Material Handling Systems
- Trusted for 55 years as a full-service manufacturer and distributor
- Assembling in the USA
Business Need
- Proactive business decisioning
- Intuitive insights and predictive analytics
- Automated, real-time reporting for service, parts, rental, and sales data
- Performance and financial visibility to management and corporate leadership
- Accurate and timely data from system of records (Dealer ERP)
Challenge
- Lengthy month-end data and insights prep for corporate review
- Lack visibility into many facets of service, parts, rental, and sales data
- Manual, time-consuming reporting (Excel Olympics)
- Not utilizing already available Power BI instance
Solution & Results
- Delivered cloud-driven access to aggregated analytics dashboards and real-time insights (Microsoft Power BI)
- Improved processes for proactive vs reactive leadership and business decisioning
- Up to $1.5-2M annual savings in manual efforts via new, automated reports and dashboards
- Eliminated 10-15 hours per week, per manager in manual, time-consuming data pull and organization
- Empowered business-users and corporate leadership to independently access insights
- Enhanced billing cycle with visibility to detailed financials