Success StoriesMulti Domain Data Management for Leading Manufacturer of Food Retail Equipment
115+ years as innovators in food retail products and customer-focused solutions
Business Need
Objectives Driving Transformation
A leading manufacturer of food retail equipment required a consolidated and trustworthy view of critical customer and supplier data to improve operational efficiency and financial performance. Fragmented master data and manual publishing processes constrained order-to-cash workflows and limited confidence in analytics. The organization sought to standardize data usage across business functions, eliminate manual data collection efforts, and implement a scalable, multi-domain master data management framework to support growth and operational agility.
- Deliver a consolidated, accurate view of customer and supplier data
- Improve order-to-cash cycle efficiency
- Standardize enterprise data definitions and usage
- Automate data management and publishing processes
- Enable analytics-driven business decisioning
- Strengthen data governance across multiple source systems
Establish a unified, trusted customer and supplier data foundation to improve order-to-cash performance and enable analytics-driven decision-making.
Challenge
Barriers to Progress
Manual data management processes created inconsistencies and slowed business operations. A prior implementation partner had delivered an MDM solution that was poorly designed and misaligned with business requirements, resulting in architectural deficiencies and a constrained data model. Multiple ERP systems introduced duplication and discrepant records, limiting the organization’s ability to present seamless, integrated customer and supplier information across functions.
- Manual data collection and publishing workflows
- Underperforming MDM architecture and data model design
- Multiple ERP source systems with duplicative and inconsistent data
- Limited ability to present unified multi-domain views
- Inadequate governance and standardization practices
- Dependency on corrective rework due to prior implementation gaps
Solution & Results
What Paradigm Enabled
Paradigm redesigned and delivered a multi-domain master data management solution spanning customer and supplier domains across eight ERP systems. The architecture was optimized to support seamless integration, standardized data quality processes, and automated data consumption workflows. Governance controls and scalable onboarding practices were introduced to accelerate source system integration and improve operational consistency. The solution enabled trustworthy, consolidated business data to support more effective order-to-cash processes and enterprise analytics.
- 40% automation of data management and consumption processes
- 15% improvement in operational efficiency
- 200% increase in velocity for moving source systems to production (from 2 to 8)
- Full MDM functionality delivered across 8 ERP systems in 6 months
- Standardized and optimized data quality across customer and supplier domains
- Enhanced business decision-making through reliable, consolidated master data
The manufacturer now operates with a scalable, multi-domain data management foundation that strengthens operational performance, improves financial efficiency, and supports analytics-driven growth across its global enterprise.
40%
Automation of data management and consumption processes
15%
Boost in operational efficiency