Blog & NewsParadigm now a Certified IBM Watson Partner

March 15, 2016

Paradigm Technology has recently become a certified IBM Watson partner, and now offers IBM Watson Explorer as part of the company’s “360-degree view of Data” solution. Through this partnership, Paradigm Technology clients can take advantage of cognitive computing technologies to make smarter business decisions.

Cognitive computing systems learn and interact naturally with people by helping companies make better decisions by better understanding Big Data. The IBM Watson Explorer (Watson Explorer) platform stands at the forefront of cognitive computing by combining natural language processing and machine learning to reveal insights from large amounts of unstructured data, such as news articles, social media posts, and more.

Watson Explorer combines content and data from many different systems throughout the enterprise, and presents relevant information to its users in a single view, dramatically reducing the amount of time spent looking for information and increasing their ability to work smarter. Watson Explorer also uncovers patterns, trends, and relationships simultaneously, giving users a quick and easy to understand overview of data. In addition, Watson Explorer can help clients better understand content, tailor information based on business needs, and quickly view data that is relevant to their company in one place.

The application of Watson Explorer has impacted a number of businesses across the world. The United States National Library of Medicine (NLM), the world’s largest medical library, utilizes Watson Explorer to retrieve precise medical information through improved search and navigation capabilities. In customer service applications, Watson Explorer helps analyze social media, call center information, emails, and other means of communication to gain insight into how their customers perceive their company and develop better customer service relationships. Applications can also be used to detect early quality warnings in the automotive industry, make improvements in research and development, and increase optimization in manufacturing.

“Cognitive computing and automation are at the front of our clients initiatives,” commented Chris Gately, Paradigm’s Chief Revenue Officer. “We are excited to include the IBM Watson Explorer in our Strategic Solutions for them.”

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