Product & Project Management

Merger & Acquisition for Major Financial Institution

  • Top 5 US bank
  • Consumer lending, community banking, loans, wealth and investment management, and more
  • $22B+ net income
  • ~70M customers; ~8,000 branches; and 13,000 ATMs worldwide

Business Need

  • Largest banking merger in history
  • Create a technology strategic plan to integrate the centralized retail business of one bank into the decentralized consumer business of another


  • Collective scope of 1,000+ systems and ~$150M annual project spend with $300M+ base costs
  • Stay off the front of the Wall Street Journal
  • Current state analysis of all systems, processes, and financials from both banks
  • Develop surviving system strategy
  • Outline options and models with pros and cons associated
  • Define future state architecture (business/tech) and model (surviving systems, processes, etc.)
  • Provide recommendations

Solution & Results

  • Defined approach and sold to C-suite including future state architecture, surviving system strategy and framework, processes, and roadmap
  • Provided options and financial models with pros and cons associated
  • Staged rationalization and decommission of systems
  • Started boarding all new loans on standard platforms 2 years earlier than plan
  • Reduced costs of ~$70M (23%) over 3 years
  • Significant reduction in technical debt and increase in IT modernization
  • Rationalized to one set of banking systems
  • 40% reduction of total base costs 3 years post