Manufacturing, Supply Chain & Logistics

Data Management

MDM for Industrial Coating Company

  • 150+ years in the coatings industry serving the globe across 50+ brands
  • $4.8B+ in revenue

Business Need

  • Replace Talend with Informatica MDM across 3 domains
  • Customer record enhancements – incomplete, duplicates, mismatch with ERP
  • Material record enhancements – reduce onboarding time and sync with ERP
  • Supplier record enhancements – Correct and de-duplicate vendor IDs, contract terms, and material IDs

Challenge

  • Talend take out with customized solution
  • User adoption and acceptance
  • Work arounds and short cuts
  • Time sensitive – avoid additional subscription costs
  • Departmental not Enterprise deployment
  • Lack of integration with ERP (SAP) and SFDC
  • Manual processes in departments outside of MDM users
  • Lack of documentation and best practices
  • Faster integration of acquired companies

Solution & Results

  • Rapid asset deployment – 12+ Paradigm team members on the ground within 72 hours of signing
  • Integration with 4 SAP enterprise systems
  • Led training of global team
  • Expanded team with projects out of scope including SAP integration and other internal systems while maintaining timeline and risk profiles
  • Created business and technical user “Runbook” and “Playbook” as best practice guides, increasing productivity by 8%
  • Worked with senior executives on data governance, compliance with regulations and other global initiatives, reducing risk by 18%