SUPPLY CHAIN ANALYTICS – SUPPLY CHAIN 360
BUSINESS
NEED
- Regulatory and audit reporting accuracy
- Timely supply chain reports for monthly, quarterly, and annual reviews
- Accuracy, especially around multiple versions of the truth, simplified auditing
- Standardized KPI structure across multiple platforms
- Understand depth of quality issues across integrated supply chain
- Complex business processes based on regional and sales team differences across 28 plants in 11 countries
- Identify materials, customers, and plants with largest issues to prioritize cleanup based on immediate ROI
- Reduce financial exposure from inaccurate information to remediate fines and decreased customer satisfaction
- Solve export / import issues requiring manual intervention to ship globally
CHALLENGE
- Quality and quantity of required business unit reports delaying decisions
- Multiple ways to factor KPIs from acquisition growth (i.e., 28 ways to calculate on time, in full – OTIF)
- Enterprise reactive and unable to make proactive decisions
- Manual processes – difficult to track and understand impact
- Various weights and measures drive unknown costs across the globe
- Incorrect sourcing codes, resulting in unquantified costs
- Unable to ship due to missing commodity codes, resulting in missed revenue opportunities, additional cost to determine, and customer dissatisfaction
SOLUTION
& RESULTS
- 28 plants, multiple supply chain technologies, and hundreds of KPIs curated into single structure supporting 11 countries
- Enabled regulatory reporting, signoff, and decision making, consolidating reporting; answering 95% of financial and supply chain questions
- Standardized metrics across the organization, increasing accuracy and business understanding to enable proactive decisioning
- Identified potential accuracy issues with 14% of customers and 20% of materials
- Created actionable insights with 6 standard KPIs, providing opportunity to drill down and identify areas with largest issues