SUPPLY CHAIN ANALYTICS – SUPPLY CHAIN 360

BUSINESS
NEED

  • Regulatory and audit reporting accuracy
  • Timely supply chain reports for monthly, quarterly, and annual reviews
  • Accuracy, especially around multiple versions of the truth, simplified auditing
  • Standardized KPI structure across multiple platforms
  • Understand depth of quality issues across integrated supply chain
    • Complex business processes based on regional and sales team differences across 28 plants in 11 countries
    • Identify materials, customers, and plants with largest issues to prioritize cleanup based on immediate ROI
  • Reduce financial exposure from inaccurate information to remediate fines and decreased customer satisfaction
  • Solve export / import issues requiring manual intervention to ship globally

CHALLENGE

  • Quality and quantity of required business unit reports delaying decisions
  • Multiple ways to factor KPIs from acquisition growth (i.e., 28 ways to calculate on time, in full – OTIF)
  • Enterprise reactive and unable to make proactive decisions
  • Manual processes – difficult to track and understand impact
  • Various weights and measures drive unknown costs across the globe
  • Incorrect sourcing codes, resulting in unquantified costs
  • Unable to ship due to missing commodity codes, resulting in missed revenue opportunities, additional cost to determine, and customer dissatisfaction

SOLUTION
& RESULTS

  • 28 plants, multiple supply chain technologies, and hundreds of KPIs curated into single structure supporting 11 countries
  • Enabled regulatory reporting, signoff, and decision making, consolidating reporting; answering 95% of financial and supply chain questions
  • Standardized metrics across the organization, increasing accuracy and business understanding to enable proactive decisioning
  • Identified potential accuracy issues with 14% of customers and 20% of materials
  • Created actionable insights with 6 standard KPIs, providing opportunity to drill down and identify areas with largest issues