SHAREPOINT FOR POWER/UTILITY

  • 130+ years in business
  • 6,400 employees
  • Serves 2.7M people in 11 of Arizona’s 15 counties

BUSINESS
NEED

  • Increase collaboration
  • Update documents in real time – “any device anywhere” – 6,300 accounts
  • Documentation and content management in single platform
  • Centralized repository of data
  • Automation of data retention and information policies
  • B2B and B2C capability

CHALLENGE

  • Must be Critical Infrastructure Protection (CIP) compliant – security controls and access
  • Access 6,000+ sites to determine what can be remediated, removed, or maintained
  • Obsolescent web applications
  • Current and future subscription requirements and costs
  • Organizational change

SOLUTION
& RESULTS

  • Azure AD used to bridge on-prem and cloud authentication
  • Implemented seamless and conditional sign-on to improve end user efficiency
  • Introduced formal organizational change management (OCM) process to increase user adoption
  • Integrated Microsoft 365 services and applications to reduce total cost of ownership
  • Streamlined end user experience
  • Real-time collaboration