OFFICE 365 UPGRADE FOR POWER/UTILITY

  • 130+ years in business
  • 6,400 employees
  • Serves 2.7M people in 11 of Arizona’s 15 counties

BUSINESS
NEED

  • Reduce costs and improve security with online/cloud capabilities
  • Move office productivity tools to cloud-based architecture to reduce on-prem infrastructure
  • Leverage Office 365 functionality to replace EOL applications in the cloud
  • Address gaps in security controls and align to new data classifications and tagging policies
  • Determine roll-out schedule and communication plan for cloud migration (retire of 12 legacy servers)

CHALLENGE

  • Small team with budget constraints
  • End user community critical of IT
  • Enable Office 2016 ProPlus on the software installation menu for Windows 7 and Windows 10 workstations
  • Roll out Office 2016 prior to migrating to Exchange 2016
  • Identify non-performant end user computing devices in support of Office or Exchange 2016
  • Organizational change management (OCM)

SOLUTION
& RESULTS

  • Delivered office 2016 (on-prem and cloud) to access the Office suite of products to the enterprise
  • Operational and security requirements met using secure remote access to O365 hosted email via web, meeting CIP compliance
  • Program alignment included Office suite, Exchange 2016, Exchange Online Migrations, SharePoint, and Windows 10 upgrade workstreams
  • Provided path forward to digital capabilities and end user experience programs – “Workplace of the Future”