MDM FOR INDUSTRIAL COATING COMPANY

  • 150+ years in the coatings industry
  • 50 manufacturing facilities
  • 4 global technology centers
  • Doing business in 130+ countries
  • 14,000+ employees
  • 100,000+ customers, many with multiple facilities
  • $4.7B net sales in 2018

BUSINESS
NEED

  • Replacement of Talend with Informatica MDM across 3 domains
  • Customer record enhancements – incomplete, duplicates, mismatch with ERP
  • Material – onboarding time reduction and sync with ERP
  • Supplier – incorrect and duplicate vendor IDs created, contract terms, material ID incorrect and duplicated

CHALLENGE

  • Talend take out
  • Customized
  • User adoption and acceptance
  • Work arounds and short cuts
  • Time sensitive to avoid additional subscription cost
  • Departmental not Enterprise deployment
  • Lack of integration with ERP (SAP) and SFDC
  • Manual processes in departments outside of MDM users
  • Lack of documentation and best practices
  • Faster integration of acquired companies

SOLUTION
& RESULTS

  • Rapid asset deployment – 12+ Paradigm team members on the ground within 72 hours of signing
  • Integration with 4 SAP enterprise systems
  • Led training of global team
  • Expanded team with projects out of scope including SAP integration and other internal systems while maintaining timeline and risk profiles
  • Created business and technical user “Runbook” and “Playbook” as best practice guides, increasing productivity by 8%
  • Worked with senior executives on data governance, compliance with regulations, and other global initiatives, reducing risk by 18%