• 150+ years in the coatings industry
  • 50 manufacturing facilities
  • 4 global technology centers
  • Doing business in 130+ countries
  • 14,000+ employees
  • 100,000+ customers, many with multiple facilities
  • $4.7B net sales in 2018

Business Need

Replacement of Talend with Informatica MDM across 3 domains

Customer record enhancements – incomplete, duplicates, mismatch with ERP

Material – onboarding time reduction and sync with ERP

Supplier – incorrect and duplicate vendor IDs created, contract terms, material ID incorrect and duplicated


Talend take out


User adoption and acceptance

Work arounds and short cuts

Time sensitive to avoid additional subscription cost

Departmental not Enterprise deployment

Lack of integration with ERP (SAP) and SFDC

Manual processes in departments outside of MDM users

Lack of documentation and best practices

Faster integration of acquired companies


Solution & Results

Rapid asset deployment – 12+ Paradigm team members on the ground within 72 hours of signing

Integration with 4 SAP enterprise systems

Led training of global team

Expanded team with projects out of scope including SAP integration and other internal systems while maintaining timeline and risk profiles

Created business and technical user “Runbook” and “Playbook” as best practice guides, increasing productivity by 8%

Worked with senior executives on data governance, compliance with regulations, and other global initiatives, reducing risk by 18%