ENTERPRISE TECHNICAL DEBT ASSESSMENT FOR SUBSIDIARY OF INTERNATIONAL BANKING GROUP

  • 135+ years
  • 200,000 employees
  • 70+ countries
  • Subsidiary of one of the six largest rated banks in the world

BUSINESS
NEED

  • Program to mitigate obsolescence, inventory issues, and redundant and unsupported applications
  • IT governance model and framework to assess, quantify, and mitigate technical debt
  • Proactively address lifecycle management issues

CHALLENGE

  • Many unresolved Data Center and Branch vulnerabilities
  • High rate of hardware and software obsolescence
  • Lack of inventory on network devices and switches
  • Pending high priority infrastructure upgrades
  • Redundant and unsupported applications
  • Lack of IT governance model and framework

SOLUTION
& RESULTS

  • Established a Technology Lifecycle Management Maturity Model and provided a Strategy, Framework, and Operating Model for IT implementation
  • Built a tech debt risk scoring model
  • Configuration Database Management (CMDB) systems improved dat aaccuracy and completeness by 40%
  • Increased tech debt funding, ~10% of annual IT budget
  • Improved decision accuracy by 23%
  • Reduced tech debt risk exposure by 8%