ENTERPRISE TECHNICAL DEBT ASSESSMENT FOR SUBSIDIARY OF INTERNATIONAL BANKING GROUP

  • 135+ years
  • 200,000 employees
  • 70+ countries
  • Subsidiary of one of the six largest rated banks in the world
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Business Need

Program to mitigate obsolescence, inventory issues, and redundant and unsupported applications

IT governance model and framework to assess, quantify, and mitigate technical debt

Proactively address lifecycle management issues

Challenge

Many unresolved Data Center and Branch vulnerabilities

High rate of hardware and software obsolescence

Lack of inventory on network devices and switches

Pending high priority infrastructure upgrades

Redundant and unsupported applications

Lack of IT governance model and framework

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Solution & Results

Established a Technology Lifecycle Management Maturity Model and provided a Strategy, Framework, and Operating Model for IT implementation

Built a tech debt risk scoring model

Configuration Database Management (CMDB) systems improved dat aaccuracy and completeness by 40%

Increased tech debt funding, ~10% of annual IT budget

Improved decision accuracy by 23%

Reduced tech debt risk exposure by 8%