Client Profile

  • $27.9 billion revenue
  • 18,000+ employees worldwide
  • Serves customers in more than 115 countries with 400+ locations worldwide
  • Purpose: Help technology make the world a better place to live, work and play

Business Needs

  • Existing technology could not meet its increasing business demands and rapid growth
  • Performance problems around data merging
  • Real-time analysis became a growing priority
  • The need for the right data at the right time within the organization was becoming increasingly complex


  • Data Management: implement “one version of the truth” approach to data
  • Investment protection: Leverage existing skills and information in SAP Business Warehouse
  • Data Growth 50%: SAP Business Warehouse needed to perform at scale and to keep pace with the company’s thousands of users
  • Client expects to expand data sources by another 85% by the year 2020

Solution & Results

  • Client engaged Paradigm to acquire and implement SAP HANA real-time analytics database engine & Business Warehouse enabled on IBM System X3950 Servers, running SUSE Linux, IBM General Parallel File System (GPFS). IBM Lab services & IBM Managed services
  • 30% gain in productivity between business units and IT
  • Complex query times decreased by 15X & batch processing by 6X
  • Increased quote-to-purchase ratio by 5% for all orders company wide