P360 ENHANCEMENTS FOR FORTUNE 500 GLOBAL ELECTRONICS & SUPPLY DISTRIBUTOR

  • $19B+ in revenue
  • 15,000+ employees worldwide
  • Serves 2.1M customers in 140+ countries
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Business Need

Improve ecommerce user experience

Eliminate redundancy through efficient processing of data

Improve reporting

Customers able to find and purchase product through ecommerce site

Consolidate and standardize product data

Automate quality checks on imported data

Challenge

Number of products is constantly changing

– ~200,000 products with ~6M variants, each containing ~90M attributes

Legacy infrastructure

Lack of process standardization and quality checks

Data housed in multiple tables and applications across multiple sources

Inconsistent technical architecture

Many manual tasks in the data correction process

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Solution & Results

Reduced search time for customer to find products from 30 seconds to 5 seconds resulting in 30% larger average purchase

Established central repository and single trusted view of product information

– Improved data quality by ~25%

~60% resource time savings

Standard process for new attribute introduction and management

Automated quality checks that lead to ~70% faster updates, reduced risk, and higher revenue