MDM FOR INDUSTRIAL COATING COMPANY

  • 150+ years in the coatings industry
  • 50 manufacturing facilities
  • 4 global technology centers
  • Doing business in 130+ countries
  • 14,000+ employees
  • 100,000+ customers, many with multiple facilities
  • $4.7B net sales in 2018
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Business Need

Replacement of Talend with Informatica MDM across 3 domains

Customer record enhancements – incomplete, duplicates, mismatch with ERP

Material – onboarding time reduction and sync with ERP

Supplier – incorrect and duplicate vendor IDs created, contract terms, material ID incorrect and duplicated

Challenge

Talend take out

Customized

User adoption and acceptance

Work arounds and short cuts

Time sensitive to avoid additional subscription cost

Departmental not Enterprise deployment

Lack of integration with ERP (SAP) and SFDC

Manual processes in departments outside of MDM users

Lack of documentation and best practices

Faster integration of acquired companies

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Solution & Results

Paradigm chosen over 4 other vendors

12+ Paradigm team members on the ground within 72 hours of signing

Integration with 4 Enterprise systems

Led training of global team

Expanded team with projects out of scope including SAP integration and other internal systems

Created business and technical user documentation and best practice guides

Worked with senior executives on data governance, compliance with regulations, and other global initiatives