MDM: Industrial Coating Company

Client Profile

  • 150+ years in the coatings industry
  • 4 global technology centers
  • Doing business in 130+ countries
  • 13,000 + employees globally
  • 100,000+ customers, many with multiple facilities
  • 2017 net sales of $4.3 billion


  • Talend Take Out
    • Customized
    • User Adoption and Acceptance
    • Work arounds and short cuts
    • Time sensitive to avoid additional subscription cost
  • Departmental not Enterprise deployment
  • Lack of integration with ERP (SAP) and SFDC
  • Manual Processes in departments outside of MDM Users
  • Lack of documentation and best practices
  • Faster integration of acquired companies

Business Needs

  • Replacement of Talend with Informatica MDM across 3 domains
  • Customer record enhancements –incomplete, duplicates, mismatch with ERP
  • Material- onboarding time reduction and sync with ERP
  • Supplier- incorrect and duplicate vendor IDs created, contract terms, material ID incorrect and duplicated

Solution & Results

  • Paradigm Technology (PT) chosen over 4 other vendors
  • Over 12 PT team members on the ground within 72 hours of signing
  • Integration with 4 Enterprise systems
  • Led training of global team
  • Expanded team with projects out of scope including SAP integration and other internal systems
  • Created business and technical user documentation and best practice guides
  • Working with senior executives on data governance,  compliance with regulations and other global initiatives